AI Store Manager: We Set It Up, Your AI Runs It

Running a store is a full-time job. You already have one.

If you're a small Shopify store owner that needs real help but can't afford to hire a team, this gets an AI store manager working for you without the payroll. We set it up on your own Claude account, get it handling your daily ecommerce operations, and hand it off so you're in control.

How this works (and why it's one-time)

We do the setup, you own the result. We don't manage the AI for you day to day, on purpose. Babysitting an AI every day would slow you down and cost far more than it should. Instead, we install it, configure it, teach you how to run it, and step back. When something comes up later, you reach for us on your terms.

What your AI store manager does for you

Once it's set up, it handles the operational backbone of your store:

• Keeps your product catalog tidy: listings, descriptions, collections, and organization
• Watches inventory and flags low stock before you run out
• Monitors orders and surfaces anything that needs your attention
• Maintains your product SEO and Google Merchant / feed health
• Answers your most common customer questions automatically (shipping, returns, order status)
• Delivers a weekly business-review dashboard so you always know how the store is doing

What's included in setup

• Full setup of your AI store manager on your Claude account
• Your store-manager skills installed and configured
• Weekly scheduled operations tasks set up and ready to run
• Basic customer-service AI configured for your most common questions
• A custom business-review dashboard for your store
• A walkthrough so you're comfortable running it yourself
• A 2-week monitoring period after setup, where we watch your tasks run and confirm everything works before you're on your own

Timeline

Setup time varies depending on your existing tool stack and how your technology is set up, so some stores take a little longer than others. Either way, your setup is guaranteed complete within 1 to 2 weeks.

Ongoing help, when you want it

You're never on your own. For questions, tweaks, or new needs down the road, subscribe to our Ecommerce Operations Manager plan, or book on-call support. You only pay for ongoing help when you actually use it, which keeps your costs low and puts you in charge.

What's not included

• Day-to-day management of the AI. You own and run it after setup (ongoing help is available through our monthly plans or on-call support).
• Full customer service. Setup includes automated answers to common questions only. Complex or personal support stays with you.
• Your Claude account. This service sets up the AI, but you provide and maintain your own Claude account (see requirements).

What you'll need

• Your own Claude account on the Pro plan (or higher depending on store needs), billed monthly to you. This is not included in the setup fee.
• The Claude Desktop app installed on a computer, signed into your account. The weekly tasks run through the desktop app, not the website.
• A computer that's turned on regularly, with the Claude Desktop app open, so tasks can run on schedule. It doesn't have to be on 24/7, but this system won't work if a computer is never on. If a computer is asleep or the app is closed when a task is due, it catches up the next time you open the app.
• Occasional quick approvals. Some tasks may ask you to approve an action before it runs, so plan to glance at Claude now and then.
• Permission for us to connect to your Shopify store and the tools you want managed.

How setup works

Setup is done for you. With your permission, we sign into a Claude account you make to connect your store and tools, install your store-manager skills, and schedule your weekly tasks. You don't configure anything yourself. Before we start we'll confirm exactly what access we need, and you stay the owner of your account the whole way. Prefer not to share your login? Send us a message and we'll figure out how to make it work.

Optional setup add-ons (one-time)

Add these to your setup and your AI is configured to handle them too:

• Klaviyo email setup, $200 one-time. We connect Klaviyo and set up your AI to run flows, campaigns, and list health.
• Social media posting setup, $150 one-time. We set up your AI to plan and schedule up to 10 posts a month across your channels.

Pricing

• $999 one-time setup
• Optional one-time add-ons: Klaviyo setup $200, social posting setup $150
• 30-day money-back guarantee
• No monthly fee to Moss for the AI. Ongoing help is available through our Ecommerce Operations Manager plan or on-call support.

Best for: small businesses who need their store handled but aren't ready to hire. You get operations off your plate for a one-time cost, and stay in control after.

Questions before you buy? Reach out and we'll walk you through it.