Shopify Updates for Small Businesses

Previously, when customers wanted to exchange items from Facebook orders, you had to:
- Process a return on the original order
- Create a new order for the exchange items

For Facebook orders created as of August 26, 2025, you can now seamlessly create, track and manage exchanges for Facebook orders from your Shopify admin all within the same order, helping you maximize revenue retention. Offer exchanges across your entire product catalog and easily track and report on fees associated with returns, providing flexibility during the returns experience.

Additionally, return fees could previously not be charged on a return, but are now available as well.

Learn more about exchanges in the Shopify Help Center.

September 12, 2025

Launching a store shouldn't be overwhelming. The new Shopify Launch Check app eliminates the guesswork by giving you a comprehensive pre-launch validation in under 2 minutes.

Get real-time scanning of your entire store setup with AI analysis that delivers easy-to-follow instructions. You'll receive personalized recommendations based on your actual store data—covering everything that needs to be in place for a successful launch.

No more wondering if you're ready to go live. Start with a store that's built to convert from day one. Download Shopify Launch Check from the Shopify App Store.

September 08, 2025

Discovery and public price lists are now available globally in Shopify Collective.

For suppliers: Retailers can now discover your business and see your product catalog, margins, and buyer ratings. You can also create public price lists that let retailers instantly import your products and start selling them. Install the supplier app.

For retailers: Browse suppliers with information on their margins, shipping locations, and product catalogs. If a supplier has created a public price list, you can instantly import their products and start selling them without waiting for approval. Install the retailer app.

This expands your network from suppliers and retailers you already know to every business in your country or region on Shopify Collective.

Learn more about discovery and public price lists in the Shopify Help Center.

September 04, 2025

Starting August 29, international postal shipments to the US must be sent as DDP (Delivered Duties Paid).

In response, Shopify has partnered with Canada Post and Zonos to implement duty pre-collection for all Canada Post shipments to the United States, effective August 28, 2025.

What this means for your business:
* Merchants that wish to continue shipping with Canada Post must pre-pay the duties rather than having their customers pay upon delivery.
* Merchants must activate Shopify duties calculations in order to purchase duties pre-paid labels via Shopify Shipping
* DDU Canada Post shipments to the US will no longer be accepted and will be blocked at label creation.

Required actions before August 28, 2025:
In order to continue utilizing Canada Post to ship from Canada to the US:
* Navigate to Settings > Taxes > Duties and enable duty collection for the U.S. market.
* Use the bulk editor to add HS codes and Country of Origin to all products.
* Go to Markets, select the United States, and modify duties display settings to either display import taxes and duties as a line at checkout or include duties costs in product prices. If the latter, consider reviewing your US market pricing to account for these changes.
* Review the US shipping zone to ensure your shipping rate set up reflects DDP carriers and collects enough from buyers to fulfill your shipping strategy
* If you work with an external fulfillment partner in Canada, verify your fulfillment provider can generate Canada Post DDP labels. If they cannot, then consider purchasing labels on Shopify.

If you don't make these changes, your Canada Post labels to the U.S. will be blocked starting August 28, 2025. Consider commercial carriers (DHL Express or Purolator via Shopify Shipping) as alternatives if you prefer to maintain DDU shipping.

To learn more about shipping with Canada Post to the US, please visit the Shopify Help Center.

August 28, 2025

You can now customize how your shop name appears on shipping labels instead of using the default display. This lets you use your preferred business name, legal name, or DBA for better branding, or choose a more discreet name when shipping high-value items like jewelry. Previously, labels automatically displayed your shop name, but you now have control over this information. You can update how your business name appears on all future labels.

Set up label customization in your shipping settings, or learn more about shipping label options in the Help Center.

August 26, 2025

You can now set default package dimensions and weights for specific products or product variants. Your shipping labels and shipping charge at checkout for customers will finally take dimensions into account!

August 26, 2025